Motivational interviewing in conversations about behaviour change
Speakers · Maks Luka Šenjug, Anera Lazić and Ana Čerenšek
Moderator · Nika Jukić
Public CROLMA webinar · held on 15 February 2023 · spoken in Croatian
How do you talk with someone who sees reasons to change a habit and reasons to keep it? Maks Luka Šenjug discusses the stages of change and illustrates four conversational skills known as OARS. These include open questions, affirming the person’s efforts and strengths, reflective listening and summarising.
About the recording
In a simulated consultation, Anera Lazić brings up sleep with a patient who has come in for another reason. Ana Čerenšek discusses what need an existing habit might serve and how to help someone choose a manageable next step.
Full webinar
In the recording
Readiness for change and OARS · 04:02
Introduction to the simulated consultation about sleep · 22:01
A psychologist’s perspective · 38:20
References shown on the slide at 38:30
Miller and Rollnick, 2013. Third edition of Motivational Interviewing: Helping People Change. Bibliographic record
Hojat et al., 2011. This observational study in one healthcare setting found an association between higher physician empathy scores and better HbA1c and LDL cholesterol control in patients with diabetes. The study did not test motivational interviewing as an intervention. Original study
Further reading
AHRQ introduction to OARS skills · Why is behaviour change so difficult? · Evidence and resource library
Watching the recording
This webinar recording is public.